Thursday, October 27, 2011

LADWP is lost in the sun

To LADWP,

RE; RES # 1065430
Muhl 13858 Weddington St

This job has been in the hands of LADWP since 2010. The job passed LADBS final in March 2011.

The paperwork has been lost by three departments at various stages and now it seems to be lost again. This seems to be an issue with jobs over 10 Kw.

We are willing to do anything possible to enable the completion of the ESR process but we can’t get anything done when there is a total lack of communication. We can not fax a 11x14 sheet and we have been advised in the past that 8 x 10’s are not acceptable. This paperwork was submitted and approved, for the second time in the spring. This would be the third review of the paperwork.

Andrew Hoesly has been attempting to resolve this for two weeks and has spent over 15 hours restarting an inspection request - after I was informed it was inspected five months ago.

The Muhl family deserves decent service and we are doing our best to provide it. I fail to see how a third submittal of the paperwork via fax, is going to resolve anything.

We need prompt email communication and confirmation that the requirements have been met. And we need cell phone numbers for inspectors that only return calls in the early morning - if they have time. This just drags things on for days, weeks or months.

The appearance is that there is no oversight and no concern for the time line that clients and contractors are forced to deal with.

I look forward to suggestions and a completion of this interconnection approval.

Sincerely,

Mark Smith

Friday, October 21, 2011

China dumping Solar Panels?

Maybe. Or for sure, depends on your point of view and who is wining and who is losing. Solar is a great investment for anyone, but if the solar panels are 40% less in price and the quality is 25% less - China is going to be competitive in the market place.

We don't install the cheaper panels since there is not enough room on most roofs to make enough energy with the less efficient solar panels. We use Sunpower products on all residential jobs. Sunpower is the most powerful solar panel in the market. For us it only pays to use made in China panels on commercial jobs where space is not limited and a name brand is not as important.

This issue is not going away since their is a good possibility of an over abundance of made in China panels for the next year or two. As solar panel factories go out of business, there will be dumping of products and prices may drop for the short term.

Welcome to the wild west of Solar!

http://www.nytimes.com/2011/10/20/business/global/us-solar-manufacturers-to-ask-for-duties-on-imports.html?emc=eta1

Wednesday, October 5, 2011

Edison Interconnection problems

Why has Edison allowed their interconnection department to be an obstacle for Solar contractors and clients for over five years? There is obviously no incentive for Edison to allow customers to receive credit for the energy they produce. Why? Money!

It would cost Edison money to improve the interconnection process and cost them money once they fix it and make our mutual clients happy.

Over the past four months Solar Forward has gathered enough information to begin the process of pushing this issue. We have letters and factual data from over ten clients that show huge inconsistencies and lack of customer service for new solar clients.

On average it is taking two to three months for a new solar client to get a meter that goes backwards and for their bill reflect the energy they produce. On average Solar Forward receives twenty emails or phone calls from each Edison client expressing frustration over the interconnection process.

Getting solar energy connected to the grid should be a fun and rewarding process. Instead clients are feeling insulted and ripped off. One client has suggested taking Edison to small claims court. This would be a great first step.